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Set Up Schedule (For You, Your Staff and Your Facility)
Quick Links - Set Schedule (e.g., Groomer, Trainer, Swimmer etc.) Admi... more
Configure Prices
Choose an Option below to Read More - Daycare Prices (#daycare) - Groomi... more
Set Up Clock-in & Clock-out
Quick Links - Setup clock-in & clock-out staff credentials Admin > ... more
Activate Membership
You can activate your membership at any time within the 30 day free trial in Adm... more
Bookkeeping and Payroll
Quick Links - Payroll - Appointment Staff Commission-type Payroll (e.g., G... more
How to add a pet
Before adding a pet, it is a good idea to search the client and pet in the top s... more
Access Business Analytics
Quick Links - Understand business performance (New customers, Revenue, Che... more
Export Pet & Customer List
Quick Links - Export Customer List Admin > Reports > Customer Li... more
Configure Tax, Online & POS Payments

Quick Links

  • Configure Tax Rate

Admin >  Store Configuration > Adjust General Tax Rate

  • Online Payment & Credit Card Processing

Admin >  Store Configuration > Credit Card Processing

  • Accepted POS Payment Methods

Admin >  Store Configuration > Payment Methods

 

How It Works

Configure Tax Rate

  1. If you have a single general tax rate, update Adjust General Tax Rate

2. If you have multiple tax rates, e.g., state/provincial, federal, raw/processed food rates, click on See the Advanced Tax Page in Adjust General Tax Rate

3. When you set up prices for services and retail products, you can select one of the preconfigured tax rates. 

Integrated in-store payment terminals

If you have enabled your CardConnect Clover terminal and updated your Merchant ID, you can start processing payments right away. 

If you have enabled your Stripe terminal, here is how to process payments

Online Payment & Credit Card Processing

In Credit Card Processing, you can activate credit card and online payment processing by log in to your Stripe account. It only takes minutes to set up a free Stripe account to start accepting payment today.

Once credit card and online payment processing is activated, 

1. Your clients will be able to make a payment through Customer Portal. They can pay for open invoices or purchase any of your services. Once purchased, the account balance is instantly synchronized. 

Online Booking > Portal Preview 

2. Additionally, you can accept credit card payments instantly in PawsAdmin

From Search, you can navigate to a customer's profile page. 

At the bottom of the customer profile page, you can find the credit card section. 

Once a credit card is added, on the invoice page, you can select the Online option as shown below, which will use the customer's credit card on file. 

Note: You have full and independent control over the management of your Stripe account. We do not save credit card information in our database. 

Accepted POS Payment Methods

If you are not integrated with our Online Payment and Credit Card Processing service, you can edit your accepted payment types in Accepted Payments

When you close an invoice, select the correct payment type. 

Note: It is good practice to check Today's Total to ensure the balance reconciles at the end of the day. Use our cash sheet to ensure cash balance reconciles at the beginning and end of each day. 

Customer Waiver
Quick Links - Customer waiver Admin > Store Configuration > Cust... more
View and Manage Past, Overdue Payments and Check-ins
Quick Links - View and Search Invoices by Date Admin > View/Change ... more
Daycare & Boarding Capacity and Kennels
Quick Links - Configure Daycare Capacity Admin > Store Configuratio... more
Configure Company Info
Quick Links There are multiple ways to update company information in Invoices,... more
Configure Pet & Customer Profile
Quick Links - Configure pet profile info Admin > Store Configurati... more
Configure Account Logins
There are 3 types of account logins: Admin logins, Non-admin logins, and Appoint... more
How to Contact Support
Find Answers If you cannot find quick answers here (https://pawsadmin.ladesk.c... more