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How It Works

Step 1: Confirm your email Address

In Marketing, by default, the reminder emails will be sent from our support email address. Alternatively, you can update your email address, so we can send reminder emails on your behalf. Once updated, you will receive a verification email from Amazon AWS, our email service provider. Follow the steps to complete the verification. If you do not see the email, please check your Junk Email folder. 

Note: Please note that company emails are preferred. Yahoo Email does not support Amazon AWS E-mail. 

Step 2: Enable & Customize Report Cards 

You can fully customize report card templates for each service that you provide. 

Step 3: Test & Send Report Cards 

Once you are happy with the questions, you can send report cards from a pet’s profile page.  

Here is a test report card. Once the report card is sent, it generally takes up to 5 min for the customer to receive it in email.

Step 4: Find Past Report Cards in Pet Profile Page

All past pet report cards can be found in the Report Cards section on the Pet Profile page.